Returns & Shipping
A Genuine Commitment
Over 19 years in business, Memory Lane Lamps has built a reputation for low cost, high quality, and respect for the customer. Memory Lane Lamps makes this same promise about your online shopping experience: Low price, Better quality and Better value.
Our Promise:
- 30-day Returns for Exchanges or Store Credit
- Free Cleaning and Inspection
- Free Layaway (in store)
- Gift Cards (in store)
- Light Bulb Included with each Lamp
- Tastefully Gift Wrapped
- Personalized Card Included
Shipping
Shipping charges are added to the cost of the item. We offer USPS and UPS Ground shipping to anywhere in the United States. International shipping is also available. Delivery to local funeral homes and residences by Memory Lane Lamps is also available. Delivery dates are not guaranteed. Our responsibility ends when we put the purchased items in the "shipper's hands".
Returns
Returns are accepted within thirty (30) calendar days of your purchase, provided the item is in resaleable condition. Refunds are given in the form of item exchanges or store credit at the original purchase price. Special orders are excluded from this policy and may not be returned.
Damages
Items damaged in shipment are handled on an individual basis.